1. Returns Policy: We understand the importance of your health and well-being. Due to the nature of Ayurvedic medicines, returns are generally not accepted once the product has been dispatched. This is to ensure the safety and efficacy of the products for all our customers.
2. Cancellation Policy: You may cancel your order and receive a full refund if the cancellation request is made before the item is shipped. Once the item has been dispatched, cancellations will not be accepted.
3. Refund Policy: If you cancel your order before the item is shipped, a full refund will be issued to the original payment method used during the purchase.
4. Damaged or Defective Items: In the rare event that you receive a damaged or defective product, please contact our customer support team immediately. We will provide instructions on how to return the item for a replacement or refund.
5. Shipping Policy: We offer shipping services for our Ayurvedic medicines all over India. Please note that shipping times may vary depending on your location. Once your order has been dispatched, you will receive a confirmation email with tracking information.
6. Return Process: If you receive a damaged or defective item, please follow these steps:
a. Contact our customer support team immediately, providing details and images of the damaged or defective product.
b. Our customer support team will guide you through the return process, providing necessary instructions and addressing any concerns you may have.
c. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund or replacement.
d. If approved, a refund will be issued to the original payment method used during the purchase or a replacement product will be sent, as per your preference.
7. Contact Information: If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer support team at
or
Please note that this policy is subject to change without notice, and it is advisable to review this policy periodically for any updates.